Order Processing:
Emassence Bodycare Ltd. is closed on major holidays. All orders received during the public holidays will be processed on the next working day.
Domestic Shipping:
STANDARD SHIPPING:
Orders may take up to 3 business days to process, pick and pack before shipping. Please allow 7-10 business days for your order to arrive.
EXPEDITED SHIPPING:
We do not have expedited shipping available on orders placed through emassence.co.uk.
Shipping Confirmation:
A shipping confirmation with your tracking ID will be sent to the registered e-mail address or messaged to the number provided upon checkout. Please track your shipment, as Emassence Bodycare Ltd. is not responsible for lost or stolen packages.
Attention for Sale Items:
Please note that due to the high volume of orders placed during a sale, orders may take up to 1-2 weeks to process in our warehouse. However, we will try our best to get your handcrafted bodycare goodies out to you as soon as possible!
International Shipping Policies:
International shipping is currently not available on orders placed through emassence.co.uk.
For more information about our shipping policies, please contact us at accounts@emassence.com